Terms

Terms and Conditions

Welcome to Pro Clean & Green Pty Ltd. By accessing or using our services at https://procleanandgreen.glytrix.com.au, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services Provided

Pro Clean & Green Pty Ltd offers professional detailing and protection services for the following vehicle types:

  • Motorbikes
  • Cars
  • Caravans
  • Motorhomes
  • Boats
  • Trucks

Our services include (but are not limited to):

  • Exterior Washing
  • Paint Correction (Cut & Polish)
  • Ceramic Coating – Exterior Paint Protection
  • Interior Detailing
  • Interior Surface Protection
  • Specialty Add-Ons
  • Samurai Product Sales

2. Bookings & Payments

  • All services must be booked in advance. Walk-ins may be accepted based on availability.
  • A deposit may be required to secure your appointment.
  • Full payment is due upon completion of services unless otherwise agreed in writing.
  • Accepted payment methods include cash, EFTPOS, and bank transfer.

3. Customer Responsibilities

  • Ensure your vehicle is accessible and ready for service at the scheduled time.
  • Remove all personal belongings from the vehicle prior to detailing.
  • Notify us in advance of any sensitive surfaces or areas requiring special attention.

4. Liability Disclaimer

  • While all care is taken, Pro Clean & Green Pty Ltd is not responsible for pre-existing damage or wear.
  • We are not liable for valuables left inside vehicles.
  • All detailing is performed with industry-standard methods and high-quality products, but results may vary depending on the condition of the vehicle.

5. Warranty & Satisfaction

  • We offer warranties on select services, such as ceramic coating, where specified.
  • If you are dissatisfied with a service, please contact us within 48 hours of completion so we can assess and address the issue promptly.

6. Cancellation & Rescheduling

  • Cancellations must be made at least 24 hours prior to your scheduled service.
  • Late cancellations or no-shows may forfeit any deposit paid.

7. Use of Samurai Products

  • Samurai products used in our services are professionally applied by trained technicians.
  • DIY use of Samurai products purchased from us is at your own discretion. Please follow all usage instructions carefully.

8. Privacy Policy

All customer data is handled in accordance with Australian privacy laws. We do not share or sell your personal information to third parties without your consent.

9. Changes to Terms

Pro Clean & Green Pty Ltd reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and will become effective upon posting.

10. Contact Information

For questions, concerns, or bookings, please contact us via our website: https://procleanandgreen.glytrix.com.au